Total Concept Design Client Testimonials
“I wanted to pass on my thanks to you for the great job you and your staff did with the set-up and trimming of our new Christmas set. The set looked spectacular and it received many compliments from our mall shoppers this past season. With the holiday season playing such an important role in the success of the property, it is critical that we look our best during that time of year. You and your staff have always delivered an outstanding set that helps set us apart from the rest. In the twenty-two years that we have been working together, I have always been extremely pleased with the final product you and your staff have delivered. It is always a pleasure working with you and I expect we will be working together for many years to come.”
- Eastview Mall
“We have conducted business with Total Concept for over 20 years now. Despite the hectic nature of the pre-holiday season, we can always depend on them to complete the projects on time and on budget. No matter how big the job, Total Concept and their entire management team is always professional, creative and dependable. I strongly and sincerely recommend Total Concept for any and all holiday décor projects.”
- The Marketplace Mall
“The services of Total Concept are provided in a very professional manner, within a tight timetable and for a reasonable fee. They provided us an array of alternatives to choose from, which resulted in a product customized and unique to our property. Every year, we meet to discuss different ideas, which will enhance our set, keeping it looking fresh and new. Every season we receive countless compliments from visitors to our Santa set. We intend to continue our relationship with Total Concept as a partner for years to come.”
- The Mall at Greece Ridge
“We have been a client of Total Concept Design, Inc. for more than twenty years. During this time, they have provided decorating services for ten of our shopping centers in five different markets. The quality of their work is unparalleled. They are a very artistically talented company that can transform ordinary displays into works of art, completely changing the atmosphere. Total Concept has always completed projects on-time, even when obstacles such as inclement weather have had to be overcome. The crew is always pleasant and accommodating, ensuring that the job is completed efficiently with minimal interference to our daily operations. We have always been extremely pleased with our partnership and feel that Total Concept provides superior service and expertise. I would highly recommend them.”
- Wilmorite Management Group, LLC
“We have been working with Total Concept for two holiday seasons. They came highly recommended by another property, and I’ve been very pleased with their performance. They work very hard to keep their customers happy, which I’m certain can be challenging. We have very high visual standards, and Total Concept has been able to meet every demand. They are quick, efficient and professional – a property manager’s dream during busy holiday preparations! It is for these reasons I highly recommend them.”
- Front Range Village, a Bayer Properties development
“Total Concept has worked with The Summit Louisville for more than 9 years. During that time they have meticulously designed, implemented and maintained The Summit’s holiday décor package. The décor sets the tone for our holiday shopping season and never disappoints. Their attention to detail and eye for design plays a key role in our decorations. They make recommendations and work within our budget to maximize impact. I know when they come to town they will work to accomplish the tasks at hand in a professional manner until the customer is satisfied – this is truly the best part of working with Total Concept.”
- The Summit, Louisville, KY, Bayer Properties, LLC
As we once again start to plan another holiday season I wanted to take a few minutes to thank you for continuing to be such an amazing partner. It’s hard to believe that we have worked together for over 12 years now. So much has changed and during the past decade we have worked across different management companies, malls, seasons and sets but one thing remains a constant…your dedication, service and the outstanding final product that you provide to not only the mall but also our shoppers. The finished product that you leave is always amazing and is truly the core of the season’s celebration within the mall. One of the best things about working with you is that not only do you bring such experience, decorating skill and service to the table, but you always listen to my suggestions and give them as much consideration as if they were your own. You are not satisfied until you are certain that we are completely happy and this extends not only to the set as a whole but to any product you provide as part of the installation/refurbishment. So thank you again (and again) for all you do to make the season’s décor worry-free, and in this industry that speaks volumes. I look forward to working with you for another 12 years!
- Livingston Mall/Rockaway Mall – Simon Properties